On Demand

The Automated Help Desk of Tomorrow, Today

Have you ever spent an hour on the phone waiting for help with a technical issue? Multiply that experience by hundreds or thousands of employees and the impact of help desk inefficiency across federal agencies becomes clear. During this webinar, our experts will demonstrate how through sophisticated automation, agencies can dramatically increase user productivity, while lowering expenses and frustration associated with their IT help desks. It’s the automated help desk of tomorrow, today.

On Demand Video: AI Gets Marines Home on Time

IBM is working with the Marines to apply AI to unit readiness, streamlining the process of sending military personnel around the world. In this video, a special friend named Watson helps a little girl’s Marine dad get home from deployment.

Today’s Tech Refresh: Preparing for the Cloud of Tomorrow

It’s no secret that maintaining legacy infrastructure can be costly. Outdated data center technology leads to lagging performance, inefficiencies and security vulnerabilities—putting agencies at increased risk. Cloud computing is an ideal option for quickly modernizing your IT enterprise, but what if you’re not ready to go “all in”? During this webinar, our experts will cover straightforward strategies your agency can employ today to drive efficiencies and lower costs, while also preparing for your next step to the cloud when the time is right.

How can OpenShift Facilitate Digital Transformation?

By integrating information technology across enterprises, through the process of digital transformation, federal agencies seek to deliver on their missions with greater efficiency and effectiveness. A proven way to make that transition is through the use of containerization, an elegant solution that provides the benefits of virtual machines with a smaller footprint and more flexibility.

Duration: 1 HR