Gates acknowledges DOD is behind on the social-media curve

The Pentagon wants to be linked in to the world, but must remain wary of compromising operational security

Top Defense Department officials, noting the importance social networking has played in detailing events surrounding Iran’s disputed elections, acknowledge that the Pentagon needs to take a closer look at social media technologies.

“This department, I think, is way behind the power curve in this; it's an area where I think we have a lot of room for improvement,” said Defense Secretary Robert M. Gates, speaking to reporters at a Pentagon news conference last week.


More on this topic from Defense Systems:

Social networking poses risk to operational security


“How do we communicate better with [young people]?” Gates asked. “How do we get reactions from them to things that we're doing? How do we get better plugged in with what they're thinking?”

The answer to those questions, in Gates’ view, is to harness social media to enable DOD reach out to the world.

“For leaders ... it's really important to be connected to [social-networking tools] and understand it,” said Navy Adm. Mike Mullen, chairman of the Joint Chiefs of Staff, noting that he has his own Facebook page. “I think communicating that way and moving information around that way — whether it's administrative information or information in warfare — is absolutely critical.”

While the lure of the social networking is increasing, the phenomenon is not without risk. Jack Kiesler, chief of cyber counterintelligence at the Defense Intelligence Agency, cited participation in online discussion groups or blogs by DOD employees or contractors as one avenue foreign intelligence services could use to single out disgruntled military or intelligence agency employees, who then could be recruited or blackmailed.

In addition, according to Kiesler, foreign agents seeking to steal stealth technology might start by trying to identify individuals — via social media profiles — who are working on the technology: figuring out whom they associate with, following their movements, looking for clues about new research and development and so on.

Kiesler noted that an "Intelligence Professionals" group exists today on the social media site LinkedIn.com, and that 163 LinkedIn members listed the Defense Intelligence Agency as their current employer.

About the Author

Kathleen Hickey is a freelance writer for the 1105 Government Information Group.

Reader Comments

Sat, Jul 18, 2009 Don Carr Woodbridge, VA

For Kathleen Hickey: You should ask Adm Mullen to join him for a couple of his Facebook sessions. Write about how he - NOT any of his staff, but he personally - how he uses his FB page. Obviously, reality is that senior leaders like the CJCS do not actually do the pages set up in their name. I think that's unfortunate, and actually makes them just a little disengenuous when they insist we should engage SM.

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