Research Store: Our Selection of Research Products Most Useful to the Government IT Community
Unified Communications and Collaboration: Laying the Foundations for Business Process Flexibility and Innovation
The requirement for a multi-channel IP network and unified communications to support all of an organization’s interaction and collaboration needs has never been more evident. It is becoming increasingly important for IT management to begin to lay the foundations for the availability of integrated common communication services, either by infrastructure upgrades or through Managed Services. If organizations have not already, they should put in place the foundation of a converged IP environment, along with exploiting unified communications and the latest collaboration
Published: April 1, 2008
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Sustainable IT Provision: Meeting the Challenge of Corporate, Social, and Environmental Responsibility
There is a need for the IT manager to look beyond the 'Green' marketing hype of the vendors and get to grips with the environmental challenges being faced by the organization and the IT industry. In the past, most organisations have paid little regard to the environmental aspects of the equipment they use, or the way resources are consumed. Now, sustainability issues are becoming an important consideration for IT.
Published: December 1, 2007
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Application Delivery: Creating a Flexible, Service-centric Network Architecture
IT departments employ a variety of point-solutions and technologies in order to accommodate flexible working practices. With the trend for employee decentralization and information dissemination showing no sign of abating, now is the time for IT departments to adopt a holistic approach to application delivery and IT infrastructure access. The IT manager must be able to provide services that are appropriate to the many different roles and scenarios found in the organization today.
Published: September 3, 2007
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Infrastructure Virtualization: Transforming the Way IT is Delivered
The IT infrastructure that supports the organization has evolved in a piecemeal fashion over a number of years, and this evolution has created significant problems for CIOs. The biggest issue is currently that of the proportion of IT spending and resources dedicated to maintenance activities, rather than adding new value to the organisation. This situation is compounded by the silo'ed approach taken to IT resource allocation and deployment within organizations, which in turn creates the conditions associated with under-utilisation of IT resources and inhibits the IT department's ability to remain agile in its response to ever-changing business dynamics. Virtualization as a technology is a step towards the redesign of how IT is delivered and consumed by customers. This report discusses the transformation of organizations from silo'ed business units towards a virtual business process-driven architecture is supported by the adoption of infrastructure virtualization.
Published: September 3, 2007
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